Shipping and Dispatch
Christmas cut off deadlines are here!
More info at https://auspost.com.au/sending/christmas-sending-dates
We are providing FREE EXPRESS postage within Australia on all orders over $50 and FREE standard shipping for international orders.
Express Post
The dates provided below are for Express Post items being sent to/from metro locations. For Express Post items being sent outside a metro area, please allow additional time.
| Sending to/from metro only | Cut-off date |
|---|---|
|
All other States* |
23 December 2024 |
|
NT, TAS and WA |
20 December 2024 |
HOW MUCH DOES SHIPPING COST?
Orders over $120AU will receive free express shipping (Australia only) or free standard shipping (New Zealand. USA, Europe and Canada). Right now, we have our Christmas special with orders over $50AU will receive free express shipping and free international shipping.
Our jewellery is shipped from Brisbane, Queensland and we provide free standard shipping Australia - no minimum purchase.
For international postage (outside of Australia) including to New Zealand, the United States of America, the United Kingdom, Canada, Asia and Europe, we ship with a small charge from $10AU (free if your order is over $120AU).
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
We are based in Brisbane, Australia and dispatch orders from the same day up to the following business day with Australia Post.
Standard estimate shipping time is 3-6 business days, however if you would like the product sooner, we offer express postage for $10.
Some locations do not guarantee the 48 hour express post timeframes however, we will advise you if this is the case.
Australia Post delivery estimates*
| Location | Express ($10 or free $120+) | Standard (free) |
| Queensland | 1 - 2 business days | 3 - 6 business days |
| New South Wales | 2 - 3 business days | 3 - 6 business days |
| Northern Territory | 3 - 4 business days | 3 - 6 business days |
| Australian Capital Territory | 2 - 3 business days | 3 - 6 business days |
| South Australia | 2 - 3 business days | 3 - 6 business days |
| Tasmania | 2 - 3 business days | 3 - 6 business days |
| Victoria | 2 - 3 business days | 3 - 6 business days |
| Western Australia | 2 - 3 business days | 3 - 6 business days |
For orders outside Australia, times will vary.
These times do not apply during December Christmas period.
| Country | Standard postage time |
| New Zealand | 8 - 12 business days |
| United States of America | 6 - 10 business days |
| United Kingdom | 6 - 10 business days |
| Europe | 8 - 12 business days |
| Canada | 6 - 10 business days |
| Asia | 8 -15 business days |
| Ireland | 8 - 12 business days |
Dispatch
We are based on Brisbane and dispatch orders from same day up to the following business day via Australia Post.
We will email you with a tracking number once dispatched.
Once dispatched, we are not responsible for carriage while in the care of Australia Post. However, we can make inquiries on behalf of the customer, if there is an issue with delivery.
What if I order on a Saturday?
If you order before 10am (Australian time) on Saturday, we will aim to dispatch on the same day. However, if it is after 10am, we will dispatch on the following Monday as Australia Post does not trade on Sundays.
*The delivery estimate times are based on the Express Post Network. Further delivery times apply if you are outside of this network.